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03
Insights

Notes from inside other people's operations.

What keeps turning up across engagements, and how to think about it before anyone quotes you for software.

Operations
August 28, 2026
7
What custom software actually costs in the Philippines
Every quote you will receive is built from an hourly rate. That is the least useful number in the conversation, and here is what to ask for instead.
Operations
August 28, 2026
8
Custom or off the shelf: deciding it properly
Buy it if the software can absorb your process. Build it if your process is the thing you compete on. Everything else is detail, including the price.
Operations
August 28, 2026
6
The spreadsheet of record
Every growing operation has one. It works, right up until the day it is the only thing standing between you and not knowing what is going on.